By the use of the different Unified Messaging Solutions the response times in the company shorten, because messages are displayed directly on the desktop of the receiver. There, they can be proceed directly, or be forwarded with attachments (additions/appendices) to colleagues.

For employees, who are mainly in the field service, a complete Unified Messaging System is the interface to the company, which they need daily. The receiving of new messages can be indicated via SMS, so that the employee has then the possibility of letting his e-mails be read out or, converted as fax, sent to any available fax-equipment.

• All messages (e-mail, fax, voicemail, SMS) in one single application
• All messages follow the rules of the mailsystem (agency, forwarding, etc.)
• All types of messages can be integrated into an existing workflow system
• Telephone-functions are available in every mail-application
• Central connection to an existing archive-system (also faxes, voicemails, etc.)
• Central conncetion to a document management-system
• Advanced Unified Messaging with only one serversystem (unicope 1Unified Server) and everything integrated in Microsoft Outlook/Lotus Notes
• Minimal time and effort for training - quickest possible usage of the investment
• Faster handling and higher quality of fax-documents
• Reliable delivery of voicemails
• Information of a missed call
• Faster and more effctive handling of phone calls   
• Easy handling of all types of messages
• Integration in existing applications
• Intuitive handling with ergonomic user interface